Recent News

As your local water utility provider, we strive to keep you continually updated on all matters related to your water service. Subscribe to our website and receive News delivered to your email inbox.

Our Payment Remittance Address Has Changed

February 01, 2022

To help us better serve members, Cherokee County RWD#16 is using Lockbox Services at our bank to receive and process payments. This service allows for payments to be posted to your account more...

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Request for Wildcat area customers to conserve water

June 19, 2021

We are experiencing issues with the lake pump line and are asking all Wildcat area customers to conserve water until further notice.  Crews are working to make repairs as quickly as possible.

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Online payment and pay by phone now available

March 25, 2021

Online Bill Payment and Auto Draft

If paying Online just click here for the customer portal.  The first time you visit this site, you will need to Create a New Account.  Use the 6 digit...

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Woodhaven and Wildcat

February 20, 2021

2/20/2021 9:15 am - Identified a few frozen lines and have assistance from Oklahoma Rural Water Association and DEQ to aid in walking lines to identify issues so repairs can be made.  Operators...

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Water Service Alert

February 19, 2021

The extreme weather conditions have affected services across all areas of the system.  We are experiencing low pressure to no water in several areas.  Operators are working diligently to...

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Dutchmans and Chicken Creek area leak

February 18, 2021

Operators found a leak in the Dutchman's and Chicken Creek area (2/18/2021 2:51 pm). They are working on the repair and will have water restored as soon as possible. 

UPDATE: Dutchman's water has...

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Lakewood Area

February 18, 2021

The Lakewood tower is sending water to customers faster than the tower can fill. Customers can expect low pressure to no water. (2/19/2021 4:51 pm)  Operators are looking for leaks and will...

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Outages

February 18, 2021

Customers may continue to experience low water pressure to no water as operators work to restore service to all areas as quickly as possible.  As of now (2/18/2021 12:30 pm), service in the...

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Wildcat Tower

February 18, 2021

The Wildcat Tower is currently (2/18/2021 6:45 pm) at half capacity.  We will continue to search for leaks and make repairs as quickly as possible.  Customer may continue to experience...

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Woodhaven Water Plant

February 18, 2021

As of 2/18/2021 at 6:30 pm, approximately 20 of the customers closest to the Woodhaven Water Plant will continue to have little to no water until further notice.  Operators are working to...

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Tips to Prevent Frozen Pipes

February 10, 2021

Extended periods of low temperature can cause pipes to freeze.  The following tips can help prevent frozen pipes and protect your plumbing.

  1. Open bathroom and kitchen cabinets under sinks.  If...

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Tips for Thawing a Frozen Pipe

February 09, 2021

If you experience a frozen pipe, these steps may help you thaw the ice blockage.

  1. Know where your water shutoff is.  Ice may have damaged your pipe, which could cause a leak as the ice begins...

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Leak in Woodhaven/Snake Creek area

February 08, 2021

UPDATE: Water has been restored in the Woodhaven/Snake Creek area. However it may take some time to return to full pressure. (2/8/2021 8:13 pm)

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Payment information

January 26, 2021

Please make checks payable to Cherokee Co RWSG & SWM #16 and mail to PO Box 94460, Oklahoma City, OK 73143 as shown on the payment stub.

Credit card and ACH payments are not available at this time....

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